As a charter authorizer, the SCSB monitors schools for compliance to federal and state laws, rules, and regulations. The SCSB does not govern or manage charter schools.
The SCSB encourages you to work directly with your school to resolve any concerns. Each school should have a grievance policy on their website that can direct you to the appropriate steps and individuals that should be involved in addressing your concern.
Most often, a grievance policy will have you address the concern first with the individual staff member, teacher, or administrator. If no resolution is reached, often a grievance policy will advise you to contact the school's governing board.
As an authorizer, we have the responsibility to provide oversight to the public charter schools we authorize.
This is done following the Charter School Accountability Framework, or CSAF.
Understanding the graphic will help show that all schools have the ability to be in Good Standing, and that even if a detour is taken, there is usually a way back.
Below are some short explanations of what to expect at each remediation point.
- As a charter authorizer, the SCSB monitors schools for compliance to federal and state laws, rules, and regulations.
- The SCSB does not govern or manage charter schools.
- The SCSB encourages individuals to work directly with their school to resolve any concerns. The school should have a grievance policy on their website that can direct individuals to the appropriate steps and people that should be involved in addressing a concern.
- If an individual has not been able to resolve their concern, they may submit a complaint to the USBE.
- When a school receives a Notice of Concern (NOC), the school should review the notice and work to address the concern.
- NOCs are meant to simply notify the school that something needs to be remedied.
- Questions can be directed to staff, and targeted support may be offered to help in remediating the deficiency.
- Most concerns are addressed at this stage.
- When a school receives a Warning , the school should review the warning and work to address the concern.
- A warning is meant to inform a school of a problem that needs to be addressed promptly.
- The school should work directly with staff, and support is offered to help in remediating the problem that has occurred.
- When a school receives a Probation, the school should review the probation and work to address the concern, if possible the school will also want to begin addressing closure options.
- A probation is meant to inform a school of a serious concern that might not be possible to correct.
- The school should work directly with staff to understand options.
- When a school receives a Closure, the school should work directly with staff to complete closure activities.
